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Friday November 22, 2024

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Back To: Home > Support > FAQs E-mail Page  |  Print Page   PlanetDNS Standard FAQ General How do I sign up for the Standard Service? Can I use my own domain name with the Standard Service? Can I update my software configuration settings using a web browser? I just purchased a yearly subscription, do I still use the same software as the trial version? Can I manage my accounts online? Internet Name What is an Internet/Domain Name? What can I do with my Internet Name? Can I change my Internet Name? How long will it take for my Internet name to link to my new IP address after it changes? Will my Internet name link to my router's WAN IP when it changes? How do I test my Internet Name to make sure it is working? Web and Web Port Redirection Can I run my own webserver? How do I access my website using my Internet Name? Can I still run my own website if my ISP is blocking port 80? Mail and Mail Port Redirection Can I run my own mail server? Can I still run my own mail server if my ISP is blocking port 25? What is e-mail forwarding? Can I receive e-mail for my Internet name (domain name) without running my own mail server? Can I enable virus scanning in the software? Can I enable automatic spam filtering in the software? What is mail store and forward? Do you store my mail in case my mail server goes offline or is un-available? How much mail store and forward is included in the Standard Service? Purchase My trial period has ended, how can I purchase the service? I just purchased a yearly subscription, do I still use the same software as the trial version? Routers and Firewalls What ports do I need to enable for the PlanetDNS Client to work? What port(s) need to be opened in the router and firewall for web, mail, ftp, and remote access to work? Troubleshooting I had to format and re-install Windows, how do I get my original authorization code and Internet Name back? Some tabs are missing in the software, how can I get them to show up? When I try to connect to my Internet name (domain name), I get a "The page cannot be displayed" message in my web browser. I have re-installed the software and I get a message "You have chosen an Internet name that is already in use." [ Back ]

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