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Friday November 22, 2024

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Back To: Home > Support > FAQs E-mail Page  |  Print Page   PlanetDNS Enterprise FAQ General How do I sign up for the Enterprise Service? Domains Where do I register my domain name for the Enterprise Service? What name server DNS entries do I use for my domain name with the Enterprise service? How do I transfer my domains DNS to PlanetDNS? I would like to add another domain to my Enterprise Service, how can I do this? How do I setup additional aliases for my domain name? Will the software automatically update my IP to my domain when it changes? I'm behind a router with the PlanetDNS Client, will it be able to update the WAN IP when it changes and not the LAN IP? How do I test my domain name to make sure it is working? Web and Web Port Redirection Can I run my own webserver? How do I access my website using my domain name? Can I still run my own website if my ISP is blocking port 80? Mail and Mail Port Redirection Can I run my own mail server? Can I still run my own mail server if my ISP is blocking port 25? Can I receive e-mail for my Internet Name (or domain names) without running my own mail server? Can I enable virus scanning in the software? Can I enable automatic spam filtering in the software? What is mail store and forward? Do you store my mail in case my mail server goes offline or is un-available? How much store and forward space does the Enterprise Service provide per domain? Purchase Do I need to purchase the Enterprise Service before I can use it? How do I purchase an additional domain for the Enterprise Service? How do I purchase additional mail store & forward space for my domain name(s)? Routers and Firewalls What ports do I need to enable for the PlanetDNS Client to work? What port(s) need to be opened in the router and firewall for web, mail, ftp, and remote access to work? Troubleshooting I had to format and re-install windows, how do I get my original authorization code and domain name back? I have re-installed the software and I get a message "You have chosen an Internet that is already in use"? Some tabs are missing in the software, how can I get them to show up? When I try to connect to my Internet Name (or domain name), I get a "Page Cannot Be Displayed" message in my web browser. [ Back ]

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