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If you have a firewall installed or enabled, it will need to be configured
to allow you to control your computer over the Internet from a remote
location. Why Does My Firewall Need to be Configured? All firewalls are pre-configured at the factory to prevent computers
on the Internet from accessing your computer directly. To allow Internet
access to the PlanetRemote-enabled computer,
certain firewall ports need to be opened. As noted on the Ports Used by PlanetRemote page, PlanetRemote uses TCP ports 6600 and 6700 to access a single computer. TCP ports 6600 and 6700 will need to be opened in the firewall to allow Internet traffic access to the PlanetRemote-enabled computer.
Setup Instructions for Various Firewalls For specific instructions on the setup of common firewalls, please visit our tutorial section of the PlanetDNS website by clicking here.
NOTE: Due to vast differences in setup procedures used by various firewall software manufacturers, the PlanetDNS website contains instructions for only the most common types. If setup instructions to open a specific port of your firewall to incoming computer connections are not available on our website, please consult the product documentation.
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